[April 26, 2016] |
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Over 80 Percent of Consumers Interested in Making Homes Smarter
Consumer awareness of the connected home is growing quickly, according
to findings released from connected home studies that were fielded by
Kelton Global and Research Now in the U.S. earlier this year.
Commissioned by Nest, the studies were designed to uncover consumer
sentiment about the connected home market. Findings include:
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Unaided smart/connected home brand awareness (Graphic: Business Wire)
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Eighty-one percent of Americans either own or are interested in
purchasing a connected home product in the next year.
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To Americans, the main benefit of having a connected home product is
increased convenience (54 percent), followed by increased security (44
percent), a reduced energy bill (38 percent) and boosted home value
(21 percent).
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Thirty-eight percent of Americans are more interested in connected
home products today than they were six months ago.
The increased interest is also reflected in the retail environment.
"Connected home products like the Nest Thermostat are among one of the
fastest growing categories in the retail environment," said Amanda
Parrilli, Director of Connected Home, Home Depot. "And considering the
connected home is really just starting to take off, the potential for
the market is incredibly exciting."
Family and Home are Top Priorities
The average connected consumer is family- and home-oriented. An
overwhelming 89 percent said spending time with family is their first
priority, yet approximately half (51 percent) rarely have enough time in
the day to do all they need. Perhaps that's why 63 percent wish that
their home could just take care of itself. Fifty-six percent feel it's
more important that their home is comfortable than looks good, and 73
percent love their home and want to live in it for a long time.
Home Safety Top of Mind
Increased safety and security continue to be compelling reasons to
integrate connected home technology with 44 percent of Americans
indicating this as a key benefit of having connected products.
Fifty-four percent value the convenience they offer, such as the ability
to monitor and control their home from anywhere.
Reducing monthly bills and environmental benefits are also key
motivators for consumers to install connected home products, with 38
percent pointing to reduction in home energy bills as a benefit of
connected home products. Fifty-nine percent of Americans also indicated
they worry about their energy consumption.
Consumers Remain Cautious, But Are Willing to Spend for Ease of Use
Despite growing awareness ofconnected home products like thermostats,
Americans are concerned about keeping their personal information secure
online (82 percent) and worry that the technology in their home will
quickly become outdated (43 percent). Understandably, they are willing
to pay extra for high quality electronics in their homes (63 percent).
Americans just want the technology in their home to work well together
(86 percent).
New Technology (News - Alert) Disrupting Established Home Brands
When it comes to specific products in the home, Nest is gaining brand
awareness in comparison to long-established thermostat companies. Asked
which thermostats for the home come to mind, a growing number of
Americans are naming Nest over established brands. Nest Thermostat
unaided awareness grew from 6 percent in 2013 to 26 percent in 2016.
Awareness of connected home brands gradually increases with household
income levels. However, across multiple income levels, more than half of
Americans can name at least one connected home brand.
When asked which brands in the "connected or smart home" space came to
mind, 21 percent named Nest as the top brand, while Apple takes second
place with 12 percent of mentions and Samsung (News - Alert) follows with 8 percent of
mentions.
"Once viewed as luxury items, connected home products are now reaching
mainstream consumers across all ages and incomes," said Tom Bernthal,
founder and CEO, Kelton Global. "What this study tells us is that the
connected home space is heating up with a few important brands paving
the way and more consumers than ever considering the benefits of
embracing the connected lifestyle."
About the Connected Home Studies Conducted By Kelton Global and
Research Now
The Kelton Global/Nest Connected Home Survey was fielded between April
18, 2016 to April 20, 2016 among 1,018 nationally representative
Americans ages 18 and older. Quotas were set to ensure a reliable
representation of the U.S. population 18 and older. Conducted by Kelton
Global, the connected home survey investigated consumers' interest in
smart home products and their perceived benefits and concerns. The
margin of error for this study is plus or minus 3.1 percentage points.
*Additionally, Kelton Global conducted seven studies of home electronic
brand and product awareness from August 5, 2013 to January 5, 2016, with
500 to 1000 responses per study consisting of Americans ages 25 to 65.
All survey participants are homeowners, decision-makers in their
household about energy, own smartphones, have a household income of
$60,000 or more, and are engaged with technology. The margin of error
for these studies ranged from plus or minus 2.0 to 3.4 percentage points.
The Research Now/Nest Connected Home Survey was fielded between January
22, 2016 to January 25, 2016 among 614 geographically-representative
U.S. homeowners, aged 25 to 65, who are decision-makers in their
household about technology and have a household income of $60,000 or
more. Fielded by Research Now, the survey investigated consumers'
interest in smart home products and their perceived benefits and
concerns. The margin of error for this study is plus or minus 3.9
percentage points.
About Kelton Global
Kelton Global is a research, strategy and design consultancy that works
with many of the world's largest and most recognizable brands to help
them better understand and connect with consumers. Kelton Global
integrates research with strategy, design, and communications for
immediate business impact. For more information, please visit www.keltonglobal.com.
About Research Now
Research Now Group, Inc., is the global leader in digital data
collection to power analytics and insights. It enables data-driven
decision making for its 3,000 market research, consulting, media, and
corporate clients through its permission-based access to millions of
deeply-profiled consumers using online, mobile, social media and
behavioral data collection technology platforms. The company operates in
more than 35 countries, from 23 offices around the globe, and is
recognized as the quality, scale and customer satisfaction leader in its
industry. For more information go to www.researchnow.com.
About Nest
Nest's mission is to create a home that's thoughtful -- one that takes
care of itself and the people inside it. The company focuses on simple,
beautiful and delightful hardware, software and services. The Nest
Learning Thermostat™ and Nest Energy Services keep you comfortable and
address home energy consumption. The Nest Protect™ smoke and carbon
monoxide alarm helps keep you safe and Nest Safety Rewards lets you save
money through participating home insurance providers, while Nest Cam™
keeps an eye on what matters most in your home. Nest products are sold
in the U.S., U.K., Canada, France, Belgium, Ireland and the Netherlands
and are installed in more than 190 countries. The Nest Learning
Thermostat has helped save approximately seven billion kWh of energy to
date. Through the Works with Nest program, third-party products can
securely connect with Nest devices to make homes safer, more energy
efficient, and more aware. For more information, visit www.nest.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160426006796/en/
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