|[June 19, 2018]
AWeber Introduces 24/7 Customer Support
a global provider of email marketing and automation software, today
addition of 24/7 customer support, giving customers real-time access
to AWeber's award-winning support team.
This press release features multimedia. View the full release here:
Around-the-clock support will allow all AWeber customers to experience
even faster response times and solutions to their questions, beyond
AWeber's already rapid response times, so they can get unstuck and move
their business forward.
"Our customers' time is incredibly valuable. We want to help you stay
focused on getting things done in your business," said Chris Henrich,
Director of Customer Solutions at AWeber. "Whether you're up late,
crafting the perfect email, or awake at the break of dawn, building your
next big campaign, we want to be there for you when you need us,
regardless of where you live in the world."
AWeber customers can access 24/7 live chat and email support for help
with their account, including gettin started, custom template design,
setting up advanced
tagging and automations, migrating from another provider, connecting
to one of our 300+ app integrations, and more.
This enhancement to AWeber's customer support represents yet another
step toward improving the already superior support the email
marketing provider gives its customers.
"In a time when many software companies are scaling back support and
turning away from real, personal connections, we are instead investing
more in supporting our customers," said Henrich. "Our goal is to create
true and lasting partnerships with our customers."
AWeber's extended 24/7
customer support is available via live chat and email. Phone (News - Alert) support
will continue five days a week, 8:00 a.m. to 8:00 p.m. EST.
AWeber, headquartered in Chalfont, PA, helps more than 100,000
businesses, entrepreneurs and bloggers increase sales and profits
through its software suite of web-based email marketing and automation
tools and educational online courses. AWeber works with more than 380
partner software solutions, allowing AWeber to seamlessly integrate with
the apps and services customers already leverage. AWeber's signature
customer service team has garnered multiple awards, including Stevie®
Awards for Sales and Customer Service in 2018, 2017 and 2016.
The privately held company was founded in 1998. For more information,
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blog, or follow along on Facebook.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180619006206/en/
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